Questions

Following is a list of that organisations face and need to be able to answer with the help of people.

Organisation

• How buerecratic is my organisaiton?
• Do we have a politics problem, that deviates our people from our mission? - Measure of claims by resource
• Do people choose paths that are not optimal for our mission? - Measure of claims by resource

Adaptive

• Why is Metadata Manager needed?

• Who is using the data?
• Which data elements are used where?
• What is the quality of the data?
• What is the definition of an entity or attribute?
• What processes use a specific object?
• What applications will be impacted if my customer data “source” (feed) changes?
• Which business functions/processes are supported by customer data?
• Which data elements are in compliance with industry standards?

Business Model Canvas

These come from BMC.

Key Partners

• Who are our Key Partners?
• Who are our key suppliers?
• Which Key Resources are we acquiring from partners?
• Which Key Activities do partners perform?

Key Activities

• What Key Activities do our Value Propositions require?
• Our Distribution Channels?
• Customer Relationships?
• Revenue streams?

Key Resources

• What Key Resources do our Value Propositions require?
• Our Distribution Channels? Customer Relationships?
• Revenue Streams?

Value Propositions

• What value do we deliver to the customer?
• Which one of our customer’s problems are we helping to solve?
• What bundles of products and services are we offering to each Customer Segment?
• Which customer needs are we satisfying?

Cusomer Relationships

• What type of relationship does each of our Customer Segments expect us to establish and maintain with them? Which ones have we established?
• How are they integrated with the rest of our business model?
• How costly are they?

Channels

• Through which Channels do our Customer Segments
• want to be reached?
• How are we reaching them now?
• How are our Channels integrated?
• Which ones work best?
• Which ones are most cost-efficient?
• How are we integrating them with customer routines?

Cusomer Segments

• Who are our Key Partners?
• Who are our key suppliers?
• Which Key Resources are we acquiring from partners?
• Which Key Activities do partners perform?

Cost Structure

• What are the most important costs inherent in our business model?
• Which Key Resources are most expensive?
• Which Key Activities are most expensive?

Revenue Streams

• For what value are our customers really willing to pay?
• For what do they currently pay?
• How are they currently paying?
• How would they prefer to pay?
• How much does each Revenue Stream contribute to overall revenues?

Application Architecture

• What API is called by given API?
• How complex is your applications?
• How many systems do not have API defined?
• What API does a given system use?

Data Architecture

• How complex is your data?
• How many systems do not have data dictionaries?

Infrastrucutre Architecture

• How complex is you infrastructure?

Organisational Identity

Strategic Intent

• Who are we? Why do we exist, what matters to us?
• What makes us different and unique?
• How do we help society?
• How are we being perceived?

Organisational Structure

• What makes all the parts in our enterprise work together?
• What are we capable of achieving?
• How do we collaborate as a team?

Organisational Experience

• What is our role in people live’s
• What value do we create?
• What is the result of our work?