Questions

2 minute read

Following is a list of that organisations face and need to be able to answer with the help of people.

Organisation

  • How buerecratic is my organisaiton?
  • Do we have a politics problem, that deviates our people from our mission? - Measure of claims by resource
  • Do people choose paths that are not optimal for our mission? - Measure of claims by resource

Adaptive

  • Why is Metadata Manager needed?

  • Who is using the data?
  • Which data elements are used where?
  • What is the quality of the data?
  • What is the definition of an entity or attribute?
  • What processes use a specific object?
  • What applications will be impacted if my customer data “source” (feed) changes?
  • Which business functions/processes are supported by customer data?
  • Which data elements are in compliance with industry standards?

Business Model Canvas

These come from BMC.

Key Partners

  • Who are our Key Partners?
  • Who are our key suppliers?
  • Which Key Resources are we acquiring from partners?
  • Which Key Activities do partners perform?

Key Activities

  • What Key Activities do our Value Propositions require?
  • Our Distribution Channels?
  • Customer Relationships?
  • Revenue streams?

Key Resources

  • What Key Resources do our Value Propositions require?
  • Our Distribution Channels? Customer Relationships?
  • Revenue Streams?

Value Propositions

  • What value do we deliver to the customer?
  • Which one of our customer’s problems are we helping to solve?
  • What bundles of products and services are we offering to each Customer Segment?
  • Which customer needs are we satisfying?

Cusomer Relationships

  • What type of relationship does each of our Customer Segments expect us to establish and maintain with them? Which ones have we established?
  • How are they integrated with the rest of our business model?
  • How costly are they?

Channels

  • Through which Channels do our Customer Segments
  • want to be reached?
  • How are we reaching them now?
  • How are our Channels integrated?
  • Which ones work best?
  • Which ones are most cost-efficient?
  • How are we integrating them with customer routines?

Cusomer Segments

  • Who are our Key Partners?
  • Who are our key suppliers?
  • Which Key Resources are we acquiring from partners?
  • Which Key Activities do partners perform?

Cost Structure

  • What are the most important costs inherent in our business model?
  • Which Key Resources are most expensive?
  • Which Key Activities are most expensive?

Revenue Streams

  • For what value are our customers really willing to pay?
  • For what do they currently pay?
  • How are they currently paying?
  • How would they prefer to pay?
  • How much does each Revenue Stream contribute to overall revenues?

Application Architecture

  • What API is called by given API?
  • How complex is your applications?
  • How many systems do not have API defined?
  • What API does a given system use?

Data Architecture

  • How complex is your data?
  • How many systems do not have data dictionaries?

Infrastrucutre Architecture

  • How complex is you infrastructure?

Organisational Identity

Strategic Intent

  • Who are we? Why do we exist, what matters to us?
  • What makes us different and unique?
  • How do we help society?
  • How are we being perceived?

Organisational Structure

  • What makes all the parts in our enterprise work together?
  • What are we capable of achieving?
  • How do we collaborate as a team?

Organisational Experience

  • What is our role in people live’s
  • What value do we create?
  • What is the result of our work?